What is the art of good management? Is it something that anyone can learn? What can a good manager achieve that a poor manager can’t? In this category we will discuss this and more topics.
A good manager will motivate his or her team. Not by fear but by instilling trust. This doesn’t mean that employees have the right to do whatever they want. Trust is the glue that holds teams together. After all, why hire someone and then not empower them to deliver?
Holding your team to account
Once you have created that environment of trust, the effective manager will hold their team to account. Objectives need to be achieved and as long as they are realistic, and no external factors outside of the employees control, they need to be achieved. If an employee isn’t doing what they should because of a lack of effort, then they need to be managed. This is why it is important to have a clear performance management process that is consistently implemented.
Effective managers recognise good performance in their teams. This is a key part of management as timely recognition reaps huge rewards in terms of engagement. Engaged staff perform better so it is a virtuous circle.
Effective management of misconduct
Effective managers also manage issues when they arise. Where team members do not behave in accordance with the culture of the organisation, it is important that the issues are managed swiftly. As team members see that their manager deals with issues, they will see that the values of the organisation matter.